Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of Stonevegas Casino (“we”, “us”, “our”) and our online casino services made available to users in Australia. By accessing or using the service, you agree to these Terms. If you do not agree, do not use the service. The service is for adults aged 18+ only.
Acceptance and Updates
By creating an account, logging in, or using any feature, you confirm that you have read and accepted these Terms. We may update these Terms to reflect changes in features, security requirements, or legal considerations. If changes are material, we will take reasonable steps to make updated terms available through our service pages. Continued use after updates indicates acceptance of the revised Terms.
Eligibility (18+) and User Verification
You must be at least 18 years old and legally able to enter into an agreement to use the service. We may request information to confirm eligibility and to protect platform integrity, including checks designed to prevent fraud, abuse, or underage access. You must provide accurate and current information and keep your details updated.
Account Registration and Security
You are responsible for maintaining the confidentiality of your login details and for all activity under your account. You agree to:
- Provide truthful registration details and not impersonate others
- Use only payment methods and contact details you are authorized to use
- Notify support promptly if you suspect unauthorized access
We may restrict or suspend accounts if we detect unusual activity or if information appears inconsistent.
User Obligations and Prohibited Conduct
You agree to use the service lawfully and responsibly. Prohibited conduct includes:
Bypassing Security
Attempting to bypass security, access controls, or technical restrictions.
Unfair Automation
Using automation, bots, scripts, or unfair advantage mechanisms.
System Manipulation
Abusing promotions, manipulating systems, or attempting to exploit errors.
Unlawful Activity
Using the service for money laundering, fraud, or other unlawful activity.
Deposits, Withdrawals, and Fees (If Applicable)
If the service includes payment functionality, deposits and withdrawals may be subject to minimum and maximum limits, processing times that can vary by method and verification status, and fees charged by third-party payment providers. You are responsible for ensuring that payment details are correct. We may pause or review transactions to prevent fraud, confirm eligibility, or resolve account security concerns. Where required, withdrawals may depend on completing requested verification steps.
Bonuses, Promotions, and Conditions (If Offered)
From time to time, promotional offers may be available. Any offer is subject to its specific rules, which can include eligibility requirements, wagering requirements, time limits, and restrictions intended to prevent abuse. If promotional terms conflict with these Terms, the promotional rules apply only to that offer.
Responsible Gambling and Player Controls
We encourage safer gambling and provide tools such as limits, time-outs, and self-exclusion where available. You agree to use these tools in good faith and to contact support if you need help applying restrictions. If you request self-exclusion, you must not attempt to reopen or access gambling features during the exclusion period.
Intellectual Property
All content and materials available through the service—such as text, graphics, logos, interfaces, and software—are owned by or licensed to us and are protected by intellectual property laws. You may use the service for personal, non-commercial use only. You must not copy, modify, distribute, reverse engineer, or create derivative works from the service except where permitted by applicable law.
Third-Party Services and External Content
Some functions may rely on third-party services. We are not responsible for third-party systems that are outside our control, including outages, processing delays, or third-party policy changes. If the service references external content, your use of it is at your discretion and subject to third-party terms.
Suspension, Termination, and Account Closure
We may suspend or terminate access if we reasonably believe you have breached these Terms, your account is used in a way that creates security, fraud, or legal risk, or verification requirements are not met within a reasonable time. You may request account closure by contacting support. Where permitted and applicable, we will handle remaining balances according to our operational procedures and verification requirements.
Disclaimers
The service is provided on an “as available” basis. While we take reasonable steps to operate a stable and secure platform, we do not guarantee uninterrupted access, error-free operation, or that outcomes will meet your expectations. Gambling outcomes are uncertain by nature, and no result is guaranteed.
Limitation of Liability
To the extent permitted by applicable law in Australia, we will not be liable for indirect or consequential losses arising from your use of the service, such as loss of profits, business interruption, or reputational loss. This does not exclude liability that cannot be excluded under law, and it does not limit rights you may have under consumer protection rules that apply in your circumstances.
Complaints and Dispute Handling
If you have a complaint, contact support with a clear description and relevant dates or transaction details. We will review and respond within a reasonable timeframe. You agree to cooperate with reasonable requests needed to investigate issues, including confirming account ownership.
Governing Law and Jurisdiction
These Terms are governed by the laws applicable in Australia. Where permitted, disputes will be handled in the appropriate courts or forums within Australia, taking into account mandatory consumer rights and applicable legal requirements.
Contact Details
For questions about these Terms, account help, or complaints, contact:
Support Email
Phone
+61 2 8015 7429
Address
Level 12, 276 Pitt Street, Sydney NSW 2000, Australia